Senior Network Expert & Project Manager M/F

Company Description

Do you want to join a Group whose Purpose resonates with your own values of a world where resources and people are at the heart of daily concerns?

A Group whose ambition is to participate in the transformations we are experiencing?

Are you looking for a meaningful experience in Is&T functions that will allow you to combine these ambitions and bring your expertise to them? Then this job offer is for you!

Veolia aims to become the reference company in ecological transformation. Our mission to 'Resource the world' also reflects the commitment of our 220,000 employees to have a positive impact on our planet.

At Veolia Headquarters, we are committed to empowering our employees by giving them the means to be useful and have a real impact. We are looking for employees who share our commitment.

Become an actor in ecological transformation by joining us!

The Group's Digital Business & Technology (DB&T) aims at driving our IS&T, Data & Digital journeys, ensuring an aligned and coordinated response from the IS&T, Data & Digital Group Directions to support Veolia’s ambition to be the global champion of ecological transformation. DB&T contributes to develop Veolia’s leading position in all its markets, reinforcing our value creation.

Job Description

The Senior Network Expert oversees technical architecture, contributes to innovation, leads projects, and ensures a successful handover to operations. He provides high-level technical support to Service Managers or Production teams on complex incidents. A key part of the role is also to drive product or service innovation and animate a product community to communicate strategy and foster continuous improvement.

Main activities

Maintain expertise in connectivity products and technologies (SDWAN, LAN, WIFI, PROXY, DNS/DHCP, FIREWALL) with vendors (CISCO MERAKI, PALO ALTO, INFOBLOX) and cloud providers (AWS,AZURE,GCP) to drive innovation & technical evolution journey . He contribute to identify and evaluate technical & product opportunities to suggest evolution than can be deployed or reused to impact BU and meet Veolia’s strong stake

Contribute to technical standards definition. Manage and ensure compliance of network architectures standard with Technical Architecture and Operations Documents (DATEX) and existing policies

Handle L3 support when necessary, contribute or lead crisis management on major incidents. Conduct technical diagnostics, validate action plans, and ensure resolution on complex and critical incidents to guarantee service level for our customers.

Update and maintain technical documentation and architecture compliance

Lead at least medium-sized projects as project manager with project methodology; ensure smooth transition to operational teams led by Service Managers

Animate and lead communities around assigned products to communicate on strategy, product evolutions, and service understanding

Drive continuous improvement actions through active community engagement and knowledge sharing

Support Service Managers in controlling managed service provider activities, particularly on complex tickets and critical incidents

Ensure technical best practices and compliance with operational procedures are respected

Participate in service definition and continuous improvement initiatives

Participate in vendor management and technical committees

Qualifications

Main skills

Technical:

15 years experience. Expertise in connectivity products and technologies (SDWAN, LAN, WIFI, PROXY, DNS/DHCP, FIREWALL) in multi BU Multi product group environment

Ability do define & present a technical strategy

Concrete experience in innovation

Project management and transformation:

Demonstrated experience on medium-sized projects (minimum) as project manager

Demonstrated experience in complex SI transformation & deployment at scale

Community management: Already animate and lead communities around assigned products to communicate on strategy, product evolutions, and service understanding

Information Technology Infrastructure Library (ITIL): Integration in a service approach to guarantee Operational Excellence and good transition from project to operational teams. Client centric

English: Fluent to be able to discuss with BU and use international documentation

Key behavioral skills

Simplifying complex concepts: Ability to make complex information easy to understand for a non-expert audience

Communication IT & Business: Ability to transmit information, broadcast a message in a clear and understandable way. Ability to work and communicate with expert, non expert, management

Transversality: Ability to work with several teams with no hierarchical link

Decision making: Ability to listen, decide or escalate

Conviction / Assertivity: Ability to argue to persuade

Formalisation & Rigor: Ability to be clear in the communication, to unsure a good undersanting & alignment of the differents stakeholder

Autonomy: Ability to understand needs, use hard & soft skill to manage topics without systematic escalation. Define an magenta & approche to solve topic with efficiency

Organisation skills: Ability to plan its activities and those of its teams

Leadership: Ability to position itself at the head of a group and to lead and motivate teams

Sense of performance/ client: Ability to meet commitments, in continuous search for improvement and wish to overperform

Interpersonal skills: Ability to interact well with other people, to make the collaborate and cooperate

Synthesis skills: Ability to combine separate elements in order to form a coherent whole and quick to understand

Additional Information

We offer you the opportunity to join a company whose goal is to become the leader in ecological transformation!

What we offer:

Being part of a collective that cares about your future career and development

Opportunities for growth within Veolia Headquarters and more broadly within the Veolia Group, in France and internationally

Opportunity to be part of enriching projects outside of your daily work

Veolia is committed to a global social pact for all its employees worldwide

We are committed to providing you with the best possible experience

But also:

100% reimbursement of urban transport subscriptions

10 days off (RTT) in addition to the 5 weeks of paid vacation

Company restaurant and meal vouchers for teleworking days

Profit-sharing

Veolia Environnement SA recognizes that some candidates only apply if they think they have checked all the boxes. But we prefer to see your application rather than risk missing out on your potential!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Qualifications

Main skills

Technical:

15 years experience. Expertise in connectivity products and technologies (SDWAN, LAN, WIFI, PROXY, DNS/DHCP, FIREWALL) in multi BU Multi product group environment

Ability do define & present a technical strategy

Concrete experience in innovation

Project management and transformation:

Demonstrated experience on medium-sized projects (minimum) as project manager

Demonstrated experience in complex SI transformation & deployment at scale

Community management: Already animate and lead communities around assigned products to communicate on strategy, product evolutions, and service understanding

Information Technology Infrastructure Library (ITIL): Integration in a service approach to guarantee Operational Excellence and good transition from project to operational teams. Client centric

English: Fluent to be able to discuss with BU and use international documentation

Key behavioral skills

Simplifying complex concepts: Ability to make complex information easy to understand for a non-expert audience

Communication IT & Business: Ability to transmit information, broadcast a message in a clear and understandable way. Ability to work and communicate with expert, non expert, management

Transversality: Ability to work with several teams with no hierarchical link

Decision making: Ability to listen, decide or escalate

Conviction / Assertivity: Ability to argue to persuade

Formalisation & Rigor: Ability to be clear in the communication, to unsure a good undersanting & alignment of the differents stakeholder

Autonomy: Ability to understand needs, use hard & soft skill to manage topics without systematic escalation. Define an magenta & approche to solve topic with efficiency

Organisation skills: Ability to plan its activities and those of its teams

Leadership: Ability to position itself at the head of a group and to lead and motivate teams

Sense of performance/ client: Ability to meet commitments, in continuous search for improvement and wish to overperform

Interpersonal skills: Ability to interact well with other people, to make the collaborate and cooperate

Synthesis skills: Ability to combine separate elements in order to form a coherent whole and quick to understand