Front Office Manager (m/f/d)
Accor · Hamburg
Full-time · Posted on 15 October 2026 · Open until 15 October 2126
Apply on the original site (opens in a new tab)Open in FullTime with Benefits
Company Description
There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.
COME AS YOU ARE & SHOW WHAT YOU CAN... ... in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!
Job Description
How does your working day look like...
Planning and managing the department and developing the team
Together with your Assistant Front Office Manager you ensure a smooth running at the Front Office
You take care of your employees' concerns and stand up for them
You not only ensure that guests are satisfied, but also that they are enthusiastic you are responsible for billing and all administrative matters
You act as a role model for your department and last but not least - being the contact person for all hotel matters
Qualifications
Your personality counts more than your CV...
Training in the hotel industry and professional experience at the front office are desirable
Initial management experience in a comparable position or as an assistant
Knowledge of real Hamburg insider tips
Ability to inspire guests and colleagues
Be a host with passion
Additional Information
What's in it for you...
Work as a full-time team member with full pay on only 4 days
Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
Benefit from great offers from our numerous cooperation partners
Receive a monthly allowance for your gym or HVV ticket
Be part of our hilarious staff parties and much more...
Original posting: careers.accor.com