Customer Service Medewerker

Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt. Our client is specialised in incident management and roadside assistance.

Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on .

Your duties as a customer service officer will include:

You'll respond to incoming phone calls and mails;

You'll gather the necessary information and check it's accuracy and completeness;

You'll provide the needed technical support and communicate with the workshops;

You'll update all the involved parties;

You'll monitor the agreements;

You'll follow the contract-related issues up and respect the imposed deadlines.

Profiel

As a customer service officer you can recognise yourself in the criteria below:

Preferably you have gained a first experience in customer service;

You can easily work with the computer, especially with MS Office;

You're a social person with strong communication skills;

You have attention to detail and are stress-resistant;

You work organised and have great organizational and time management skills;

You must speak fluently Dutch/Polish/English OR Polish/ German/ English OR English/German/Dutch OR French/ German/ English

You work the weekend + Friday shift OR during the week. You work 40 hours/ week between 07.00-22.00h.

Aanbod

What's in it for you as the new customer service officer:

You'll end up in a leading company in an international environment;

You'll work in a full-time position with a strong emphasis on work-life balance;

You'll receive a competitive salary including meal vouchers worth €7 and eco-vouchers;

The company hosts various social events to boost the team spirit;

Hard work pays off! After a successful interim period you'll receive a permanent contract.

We look forward to your application if you're convinced of this vacancy.