Manager Quality Assurance

Key Responsibilities

Manage and continuously improve the Quality Assurance System across Part-CAMO, Part-145 and Part-147 activities

Ensure compliance with applicable EASA regulations, company procedures and safety standards

Monitor corrective and preventive actions arising from audits, investigations and occurrences

Act as focal point for regulatory authority audits and inspections

Support Accountable Manager and Nominated Persons regarding quality and compliance matters

Personnel Authorisations

Oversee the issuance, amendment, suspension and withdrawal of personnel authorisations

Ensure compliance of certifying staff, support staff and authorised personnel with qualification and competency requirements

Monitor recurrent training, continuation training and authorisation validity

Supplier & Vendor Oversight

Manage the supplier evaluation and approval programme

Ensure initial and recurrent assessments of approved suppliers and subcontractors

Monitor supplier performance and compliance with contractual and regulatory requirements

Maintain the approved supplier and vendor list

Airworthiness Review Activities

Ensure proper conduct of Airworthiness Reviews in accordance with EASA requirements

Supervise Airworthiness Review Staff activities and recommendations

Monitor continuing airworthiness compliance and associated records

Quality Control Leadership

Lead and develop the Quality Assurance team, including Quality Control Inspectors

Establish departmental objectives, performance indicators and development plans

Promote a proactive quality and compliance culture across the organisaation

Continuous Improvement

Identify compliance risks and improvement opportunities

Support process optimisation and digitalisation initiatives

Facilitate root cause investigations and implementation of effective corrective actions

Drive best practices throughout maintenance and airworthiness activities

Facilitate MOCs & Risk Assessments within M&E

Essential Requirements

Education a relevant engineering or technical degree, or an aircraft maintenance technician qualification with appropriate experience.

Minimum 8-10 years of experience in aviation maintenance, continuing airworthiness, quality assurance, regulatory compliance and/or in the surveillance of such tasks.

Minimum 3-5 years in a leadership or management role

Experience within EASA Part-CAMO and/or Part-145 organisations

Experience interacting with aviation authorities and external auditors

Thorough knowledge of:

EASA Part-CAMO

EASA Part-145

EASA Part-147

Part-M / Airworthiness Review requirements

SMS and Compliance Monitoring principles

Aviation quality systems and auditing / monitoring techniques knowledge of maintenance methods;

knowledge of Human Factors principles and safety management systems

Leadership Competencies people leadership and coaching skills

Ability to lead multidisciplinary teams

Excellent decision-making and problem-solving capabilities

High degree of integrity, independence and professional judgement

Ability to influence stakeholders at all organisational levels

Excellent planning and organisational skills

Personal Attributes

Safety and compliance focused

Structured and analytical mindset attention to detail

Resilient under regulatory scrutiny and operational pressure

Proactive and continuous improvement oriented

Collaborative team player with strong interpersonal skills

Have a comprehensive knowledge of the relevant parts of operational requirements and procedures (MSM, CAME, MOE, MTOE, M&E Process Platform), AOC holder operations specifications

Working Conditions

Permanent, full-time position based in our Cargolux Maintenance Center in Luxembourg.

Occasional travel may be required.

Flexibility may be needed with working hours.

A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.