Bilingual IT Technician (M/F)

Actual is looking for a bilingual IT Technician for a key position within a dynamic manufacturing site based in Paris (75008).

As part of a 12-month full-time contract (35 hours/week), you will play an essential role in ensuring the fluidity and continuity of our client's operational activities.

Your main missions

As the primary contact for administrative, logistics, and production teams, you will provide local technical support in French and English. You will be in charge of the installation, configuration, and maintenance of the IT infrastructure (workstations, printers, peripherals). You will manage incidents via the ticketing tool, document your interventions, and ensure the escalation of complex cases to specialized departments, while ensuring strict compliance with security procedures.

The profile sought

We are looking for a person with an excellent sense of service, responsiveness, and great autonomy. Your ability to communicate easily with French and English-speaking interlocutors will be decisive. Previous experience in an industrial or manufacturing environment is a major asset to understand field constraints and effectively support the site's performance.

Job conditions

The proposed salary is 30,000 euros per year. You will join a stimulating environment where your technical expertise will be directly linked to the site's operational success.

Join our teams to put your skills at the service of IT performance!

To occupy the position of IT Technician (M/F), we are looking for a professional with an excellent customer service mindset and a great analytical capacity to effectively resolve technical incidents.

The ideal candidate ideally justifies a technical training of Bac+2 level in IT, supplemented by a first significant experience in the support or maintenance of IT parks.

You master Windows environments and office tools, and possess solid knowledge in networks and IT hardware. Your rigor, your interpersonal skills, and your aptitude for teamwork will be decisive assets to support our users with responsiveness and pedagogy.