Residence Manager (M/F)

Reporting to the Sector Manager, you ensure the proper functioning of the residence and see to its financial balance. You are responsible for the quality of service and play a key role in maintaining and optimizing the structure's occupancy rate. Main missions

Rental & Administrative Management

Welcome (physically and by phone), inform and guide clients on the various accommodation solutions offered.

Receive and process housing applications: collection and verification of supporting documents, entry into the business software, validation of requests and editing of pre-contracts.

Manage resident movements: signing of contracts, conducting entry and exit inspections, management and monitoring of notices.

Ensure daily administrative monitoring: mail distribution, editing and distribution of payment notices and receipts.

Support, Prevention & Partnerships

Prepare housing aid files, facilitate housing allocation commissions (CAL) and ensure the link with the booking agents.

Prevent and handle unpaid debts: carry out reminders, adopt a counseling and support posture for clients in difficulty, and update the database.

Develop and maintain lasting relationships with local socio-health actors.

Technical Management

Forward purchase or work orders to the relevant departments.

Welcome and coordinate service providers (companies, craftsmen) and on-site deliveries.

Date, approve work monitoring and liaise with the Operations Management.

Declare and follow up on claims in close relationship with the Production Department.

With a Bac +2 level education in real estate or social fields, you have a minimum of 2 years of experience in the social housing and rental management sector. You have a good ability to understand the various social mechanisms. Rigorous and organized, you are recognized for your taste for human relations, your interpersonal skills and your great listening ability. Your analytical mind and sense of anticipation will be real assets to carry out your missions. Internal training on the business software (PIH Immoware) will be provided upon your arrival. Benefits & Conditions

Location: Paris 18th arrondissement.

Remuneration and bonuses: Profit-sharing and participation agreements of the association.

Working time: Granting of RTT days.

Additional benefits: Restaurant vouchers on card, Employer health insurance, and benefits offered by the CSE (holiday vouchers, gift vouchers).