VIE - Client Operations Officer H/F/D

The VIE contract in short:

According Business France's eligibility conditions, the Volontariat International en Entreprise (VIE) is an assignment in a French company operating overseas for professionals between the age of 18 and 28 who are European Economic Area nationals (EU + Norway, Iceland und Liechtenstein).

For further information about the eligibility conditions to this programme, we invite you to go to Business France website.

PLEASE NOTE: your application must be submitted in English to be considered by our non-French speaking teams.

The team and missions:

Part of the Banking Services & Operations department, the Securities Services Holdings team plays a crucial role in providing comprehensive solutions for the lifecycle of securities transactions.

We cater to a diverse clientele including investment companies, asset managers, and institutional investors like insurance and pension funds. Our team focuses on ensuring operational efficiency and accuracy, actively managing service quality through rigorous controls and proactive problem-solving. We handle complex securities processing, corporate actions, and custody services, interacting closely with clients to address their needs and coordinating with internal departments for seamless service delivery. We are also responsible for maintaining up-to-date documentation and supporting the strategic development of our services to enhance client relationships and drive business growth.

In this context, your main missions will be:

Preparation and processing of information on corporate actions

Recording or approval of securities purchases/sales of registered shares, custody account transfers and changes of address

Processing of corporate actions/income events in euros/currency

Ensuring and exercising deputies as well as one-on-one checks

Reporting and escalating risks and problems on production systems

Communication on a global level with market participants

Consolidation of customer orders

Preparation and control of transaction statements

Execution of balance reconciliations

Processing of requests from internal and external interfaces

Development and documentation of process improvements

Collaboration in department-specific projects

Benefits:

CACEIS Bank Germany Branch offers to its VIEs the following benefits:

Paid German courses

Home office allowance

Reduction on the Deutschland ticket

Access to a lot of gym clubs with reduced prices (EGYM Well Pass)

6 weeks of vacation per year

Flexible working hours

International work environment