Expert Commercial Excellence & CRM (all genders)
Greiner AG · Sattledt, Vienna
Full-time · Posted on 5 November 2026
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Expert Commercial Excellence & CRM (all genders)
Company: Greiner Packaging International GmbH
Location:
Sattledt, AT, 4642 Wien, AT, 1100
Travel activity: 10-20%
Employment Type: Permanent
Your challenge
Manage, implement and further develop Salesforce CRM, including new features, integrations, automation, and AI solutions (in close cooperation with the Global CRM Team and Global IT).
Translate and improve customer and sales processes across CRM and related systems to support efficient and seamless workflows.
Support users through training, workshops and helping teams get the most value from CRM and commercial tools.
Ensure high data quality, reporting, dashboards, and meaningful business insights across CRM and commercial processes.
Develop and implement Commercial Excellence standards, processes, and best practices across the division.
Analyze commercial performance, track KPIs, and identify opportunities for improvement in sales processes, forecasting, and pricing.
Your Profile
Relevant education or work experience in a related field
Experience in CRM systems (e.g. Salesforce), Commercial Excellence or similar areas
Strong analytical and KPI-driven mindset
Understanding of sales processes and customer journeys
Interest in digitalization, automation, and AI
Experience in training users and driving change
Fluent English and strong communication skills
Our Offer
We offer you a challenging area of responsibility with creative freedom, a modern and collegial working environment and comprehensive professional and personal development opportunities. In addition, you can expect good professional development prospects and attractive social benefits. The gross annual salary for this position is approximately EUR 65,000 including variable bonus components and additional monetary benefits. Depending on your qualifications and professional experience, there is a willingness to overpay.
We provide equal opportunities for everyone and see diversity as our strength. Therefore, we welcome all applicants – regardless of characteristics such as gender, age, background, social status, sexual orientation, religion, or mental and physical abilities. We have set the goal of empowering women and increasing female leader representation. We foster an inclusive work environment and encourage all individuals to apply.
Even if you do not meet every requirement listed, we encourage you to apply if you believe your skills, experience, and potential can contribute to success in the role. We value potential, diverse perspectives, and a willingness to learn and grow. To ensure a fair, objective, and inclusive recruitment process, we recommend not to include a photo or date of birth in your CV unless required by local law. Where business needs allow, we are open to considering and supporting flexible working models.
Job ID: 4635
Join us!
As a leading manufacturer of plastic packaging, we are always looking for employees who will shape the future of the plastics industry with us and courageously promote sustainable solutions. We value a humorous atmosphere, communication at eye level and long-term employment relationships.
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Original posting: jobs.greiner.com