Strategic Customer Partner (m/f/d) - Job Opportunity

Skip to main content

English

Toggle theme

© 2026 | powered byHulp.work

Manage account

All jobs

E

Fully remoteSenior Level

Strategic Customer Partner (m/f/d)

Exnaton · Munich, Germany; Austria

English, German

Posted 4 hours ago

Higher Vocational, University

About us exnaton is active in the intelligence platform for new energy – software purpose-built for utilities and energy providers navigating the energy transition. Founded in 2020 as an ETH Zürich spin-off, we enable utilities and energy suppliers to launch and scale next-generation energy products – from dynamic tariffs and energy communities to smart EV charging, prosumer offerings, and local flexibility services – without replacing their existing ERP or billing systems.

Job description

As a strategic customer partner at exnaton, you will join our 40-person team and help shape the company and its vision from the ground up. You will play a pivotal role in bringing a product to market that enhances the attractiveness of renewable energies. Your responsibilities will include building trust-based relationships with utility customers, proactively identifying growth opportunities, and guiding customers throughout their journey with us.

Being the primary point of contact for our utility customers, building relationships rooted in trust, expertise, and forward-thinking advice

Proactively bringing ideas, industry insight, and strategic recommendations to customers

Leading regular business reviews framed around each customer's strategic goals

Proactively identifying and driving opportunities to grow accounts through upselling and cross-selling

Taking full ownership of upsell opportunities from offer to signature

Owning escalations and issues end-to-end, resolving them efficiently

Representing the voice of the customer internally

Collaborating closely with sales, product, and marketing teams

Relevant work experience

Bachelor’s degree in business administration, economics, or energy-related studies

Deep knowledge of the energy industry

Proven track record in a client-facing advisory, sales, or consulting capacity

Demonstrated business development track record

Proven ability to lead complex projects

Familiarity with the regulatory and commercial landscape of the energy/utilities sector

Benefits

Competitive salary (fixed and success-based variable compensation) and equity package

Flexible working hours and location

Additional benefits such as a new MacBook, a learning budget, sports membership, or Headspace subscription

Virtual office for truly interactive collaboration

Working with exciting technology for a really important purpose

Skills required for the job

Business administrationEnergy industry knowledgeClient-facing advisoryBusiness developmentProactive mindsetRelationship-buildingProject managementSaaS business modelsCross-functional CollaborationFluency in GermanFluency in EnglishRegulatory knowledge

Ready to apply?

Review the role and apply on the company's careers site.

Apply for Vacancy

Salary Range—

Career LevelSenior Level

LocationMunich, Germany; Austria

RemoteFully remote

Language RequiredEnglish, German