Junior Customer Care (50%) - Hospitality & Client Dining Support

What it's about

As a Junior Customer Care professional, you will support the delivery of exceptional hospitality services across the Partners Group Zug Campus. Your primary focus will be on providing premium guest service in the VIP Client Dining rooms, supporting lunch operations in the restaurant, assisting with coffee and meeting services, and maintaining a welcoming and professional environment for clients and colleagues.

This role is ideal for a service-minded hospitality professional looking for a family-friendly part-time position with attractive working hours.

Working Hours

This position is offered at 50% employment level and can be arranged either as a 4-day work week (Monday, Tuesday, Thursday and Friday from 11:00 to 16:45. Wednesday free, allowing for an excellent work-life balance) or a 5-day work week (11:00 – 15:30), depending on operational requirements and candidate preference.

Key Responsibilities:

Client Dining & Guest Services

Provide professional and personalized guest service in the VIP Client Dining rooms

Prepare dining rooms and ensure a welcoming atmosphere for clients and visitors

Support breakfast, lunch, apéro, and coffee service requirements

Assist with hosting internal and external guests

Restaurant & Hospitality Operations

Support the Free Flow Restaurant during the lunch service

Assist with food and beverage service activities

Ensure service areas are clean, organized, and professionally presented

Coffee & Meeting Services

Support coffee service for client and internal meetings

Prepare meeting rooms with required beverages and consumables

Assist with hospitality requirements for conferences and special meetings

Teakitchen Support

Provide holiday and absence cover for tea and coffee kitchens

Refill beverages, coffee supplies, and consumables as required

Maintain cleanliness and order in tea kitchen areas

Events & General Support

Support the Customer Care team during internal and client events

Assist with event setup, service, and breakdown

Carry out general cleaning, tidying, and organizational tasks

Contribute to delivering exceptional hospitality experiences across the campus

What we expect

Professional experience or training in hospitality, restaurant service, catering, or a related service industry

Experience in guest-facing roles is an advantage

Good German and English language skills

Confident verbal communication with guests and colleagues

Professional appearance and excellent manners

Ability to work independently and take responsibility

Willingness to work within a team

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

Competitive compensation including a daily lunch allowance

Global professional environment with international exposure, collaborative culture, and opportunities to learn from industry leaders and seasoned professionals

Comprehensive career development through challenging opportunities, hands-on training, dedicated mentorship, and our PG Academy learning platform

Premium facilities including a state-of-the-art building, diverse on-site dining options, and complimentary gym access with fitness classes

Community engagement through office events, team activities, and volunteer opportunities

Sabbatical program: one month off after every five years of service www.partnersgroup.com

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