Warranty Administrative Assistant
Veth Propulsion · Not specified
Full-time · Posted on 10 November 2026
Apply on the original site (opens in a new tab)Open in FullTime with Benefits
By using our site, you acknowledge that you have read and understand our Privacy Policy.
Nederlands
Italiano
Suomi
Français
Deutsch
Español
English
On Water
Products
Marine Transmissions
Veth Propulsion
Propulsion Control Systems
ROLLA™ Propellers
Marine Control Drives
ARNESON Surface Drives
Pump Drives
Sail Drives
Power Take-Offs
Filter products by Market
Pleasure Craft
Patrol Craft
Commercial Craft
Fast Commercial Craft
Electric & Hybrid Systems
Full Electric
Serial Hybrid
Parallel Hybrid
On Land
Products
Gear Boxes
Power-Shift Transmissions
Clutches
Pump Drives
Power Take-Offs
Electronic Control System
Universal Control Drives
Katsa Transfer Cases
Filter products by Market
Oil & Gas
Fire & Rescue
Military
Transport
Agriculture
Construction
Forestry
Recycling
Pumping
Municipal
Mining
Electric & Hybrid Systems
Full Electric
Parallel Hybrid
Serial Hybrid
Go Electric
On Water
On Land
Company
About Us
Careers
Locations
Tradeshows
Military Capabilities
Warranty
Environmental and Social Governance
Investor Relations
Corporate Governance
Literature
Brands
Arneson
Katsa
Kobelt
Rolla
Technodrive
Veth Propulsion
Resources
Sales & Service Locator
ExpressTech
Tradeshows
Newsletter Signup
Marine Transmission Selector
News & Events
Case Studies
Videos
Literature
Product Registration & Resource Center
Contact
Nederlands
Italiano
Suomi
Français
Deutsch
Español
English
Posted on : Monday, November 9, 2026
Warranty Administrative Assistant
Location : Mount Pleasant, WI
Employment Type : Full Time
Make an Impact with Twin Disc At Twin Disc, we design and manufacture power transmission solutions that move industries around the world. We are seeking a highly organized and customer-focused Warranty Administrative Assistant to join our Product Service team in Mount Pleasant, Wisconsin. This role serves as a critical link between customers, distributors, product service engineers, logistics, finance, quality, and engineering teams to ensure efficient handling of warranty claims, service programs, and customer support activities.
Apply Now
Essential Duties and Responsibilities:
Warranty & Customer Support
Manage the acceptance, processing, investigation, and resolution of warranty claims.
Communicate claim status, findings, and resolutions with customers, distributors, and subsidiaries.
Coordinate customer credits, invoicing, and financial transactions related to warranty activities.
Support return material investigations, product recalls, repair and return programs, and quality-related inquiries.
Data Analysis & Reporting
Maintain warranty cost and risk analysis reporting.
Analyze warranty and return material data to identify trends and opportunities for improvement.
Prepare monthly warranty summaries, financial reports, and general ledger journal entries.
Provide recommendations to management regarding warranty budgets and financial performance.
Training & Program Administration
Coordinate training schedules, registrations, attendance records, and participant communications.
Manage hotel accommodations and logistical arrangements for training programs.
Support Extended Warranty and Extended Service Agreement administration.
Systems & Process Support
Maintain service-related information within ERP and CRM platforms.
Support continuous improvement initiatives for warranty and service processes.
Assist with Salesforce administration, service documentation, and customer record maintenance.
Help manage ExpressTech and other service support systems.
What We’re Looking For Required Qualifications
Associate or bachelor’s degree preferred; equivalent experience considered.
Minimum of 2 years of experience in customer support, service coordination, aftermarket support, warranty administration, or a related administrative role.
Strong proficiency with Microsoft Office applications.
Excellent organizational and time-management skills.
Strong verbal and written communication skills.
Ability to manage multiple priorities while maintaining attention to detail.
Strong problem-solving and analytical abilities.
Preferred Qualifications
Experience working with ERP systems, preferably JD Edwards.
Experience with Salesforce CRM.
Knowledge of mechanical systems, hydraulics, electronics, clutches, gearing, or related industrial products.
Familiarity with warranty administration, failure analysis, or product investigations.
Experience supporting manufacturing, industrial, marine, off-highway, or power transmission industries.
Equal Opportunity Employer
Twin Disc is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, disability, genetic information, or any other protected status under applicable law.
We are committed to fostering a diverse and inclusive workplace and encourage all qualified individuals to apply.
On Water
Products
Marine Transmissions
Veth Propulsion
Propulsion Control Systems
ROLLA™ Propellers
Marine Control Drives
ARNESON Surface Drives
Pump Drives
Sail Drives
Power Take-Offs
Filter products by Market
Pleasure Craft
Patrol Craft
Commercial Craft
Fast Commercial Craft
Electric & Hybrid Systems
Full Electric
Serial Hybrid
Parallel Hybrid
On Land
Products
Gear Boxes
Power-Shift Transmissions
Clutches
Pump Drives
Power Take-Offs
Electronic Control System
Universal Control Drives
Katsa Transfer Cases
Filter products by Market
Oil & Gas
Fire & Rescue
Military
Transport
Agriculture
Construction
Forestry
Recycling
Pumping
Municipal
Mining
Electric & Hybrid Systems
Full Electric
Parallel Hybrid
Serial Hybrid
Go Electric
On Water
On Land
Company
Brands
Careers
Locations
Exhibitions and Conferences
Warranty
Investor Relations
Corporate Governance
Privacy Policy
Resources
Sales & Service Locator
ExpressTech
Marine Transmission Selector
News & Events
Case Studies
Videos
Literature
Product Resource Search
Product Registration & Resource Center
Contact
© 2026 Twin Disc, Inc. All rights reserved. | Privacy Policy | Terms & Conditions | Do not sell my personal information
Original posting: twindisc.com