Head -Business Support
Julphar · Ras Al khaima, United Arab Emirates
Posted on 4 November 2026
Apply on the original site (opens in a new tab)Open in FullTime with Benefits
Job Summary/Main Purpose
The Head of Business Support leads business support functions across the organization through analytics, reporting, planning, stakeholder management, and operational excellence.
Main Responsibilities
Business Analytics & Reporting
Lead data analytics initiatives utilizing Power BI, Excel, SharePoint and other applications.
Prepare and enhance periodic reports for executive management.
Develop integrated data solutions aligning cross-functional reporting requirements.
Support planning and budget cycles through data collection and reporting.
Strategic Planning & Business Support
Lead strategic alignment across projects supporting organizational goals.
Introduce innovative methods and process improvements.
Manage the movement of information between business leaders and executive management.
Leadership & People Management
Lead, coach and motivate team members.
Drive SMART KPIs, development and performance management.
Direct staff recruitment, training and evaluations.
Stakeholder Management & Communication
Lead internal and external communication including IQVIA and AMS.
Coordinate liaison between stakeholders internally and externally.
Governance, Risk & Continuous Improvement
Identify risks and mitigation mechanisms.
Drive continuous improvement initiatives.
Requirements (Knowledge, Skills & Attributes)
Education
Bachelor's degree in pharmacy, Pharmaceuticals, or a related healthcare discipline.
Experience
Minimum 10 years of experience in the Pharmaceutical, Medical, or any related industry.
Experience in business planning, analytics, and organizational support functions.
Knowledge
Knowledge of business planning and effectiveness principles.
Expertise business intelligence and reporting systems.
Skills
Power BI, Excel, SharePoint and Microsoft 365 proficiency.
Strong analytical, communication, and stakeholder management skills.
Attributes
Ability to manage confidential information.
Results-oriented leadership style and collaborative approach.
Original posting: careers.julphar.net