Travel Advisor (M/F)

Join our team as a Travel Advisor (M/F) in Montpellier and become the architect of unforgettable getaways for our clients.

Your role

Within our agency, your mission is to transform every travel project into a bespoke experience. You embody excellence and trust, placing customer satisfaction and active listening at the heart of your daily expertise.

Your main missions

Support and creation: You welcome our travelers, analyze their expectations with precision, and design personalized itineraries that reflect them.

Expert advice: Thanks to your deep knowledge of destinations and tourism offers (stays, circuits, bespoke), you guide your clients toward the most relevant choices.

Technical management and safety: You take charge of the assembly, booking, and complete follow-up of files, from conception to the return from the trip, ensuring total peace of mind for your clients.

Commercial dynamics: You actively participate in the life of the agency and contribute directly to our performance objectives and the impeccable quality of our services.

Profile sought

Sectoral culture & destination: Solid general knowledge of travel, fine field knowledge of destinations, and ability to leverage one's experience to advise and inspire clients.

Technical skills & tools: Operational mastery of the Global Distribution System (AMADEUS G. D. S), with confirmed practice (booking, pricing, issuance, modifications, and ticketing after-sales service).

Customer relations & advice: Excellent active listening quality, empathetic posture, and ability to precisely qualify needs to design bespoke offers and build customer loyalty.

Operational management & autonomy: Rigor, keen sense of organization, priority management, and responsibility in end-to-end file tracking.

Education & background: Holder of a Bac+2/3 level diploma in Tourism (BTS Tourism, Bachelor's degree, etc.), ideally with successful initial experience within a travel agency or with a tour operator.